FAQ
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- +1 269-665-0303
Frequently Asked Questions
At APB Enterprise Building Solutions, we understand that every client’s needs are unique, and you may have questions about our services, processes, and expertise. To help you better understand how we can support your building’s operations, we’ve compiled answers to some of the most commonly asked questions. Whether you’re curious about our services or how to get started, you’ll find everything you need right here.
01.
General Questions
APB Enterprise Building Solutions is a professional, licensed provider of advanced building automation, energy management, and remote building operation services. We specialize in creating efficient, sustainable, and technologically advanced solutions to improve the comfort, health, and performance of your buildings.
Our clients include businesses, institutions, and organizations across commercial, industrial, and institutional sectors. We work with facilities managers, building owners, and operators seeking to optimize their systems for efficiency, sustainability, and enhanced performance.
We serve clients across a broad range of regions, thanks to our remote-first operational model. This enables us to manage projects and provide support regardless of your location. Please contact us to confirm service availability in your area.
Getting started is simple! Reach out to us via our Contact Page, email, or phone to discuss your specific needs. We will arrange an initial consultation to understand your goals and recommend tailored solutions.
02.
Services Info
A Building Automation System (BAS) is an advanced, centralized system that automates and controls various building functions, such as HVAC, lighting, security, and energy management. It enhances operational efficiency, reduces energy consumption, and ensures occupant comfort.
Our energy management services are designed to identify inefficiencies in your systems, recommend optimizations, and ensure that your energy use aligns with sustainability goals. The benefits include:
- Lower operational costs through reduced energy consumption.
- Compliance with environmental and regulatory standards.
- Enhanced system performance and lifespan.
We offer user-friendly, scalable, and industrial-grade software solutions tailored to your building’s needs. Our software integrates seamlessly with existing systems, enabling:
- Operational efficiencies and building optimizations.
- AI-driven predictive analytics to prevent issues.
- Remote cloud access for real-time control and monitoring.
- Improved indoor air quality and occupant comfort.
Our remote building solutions are powered by our 24/7/365 Global Remote Building Operations Centers and include:
- Emergency Triage: Immediate response to critical issues.
- Operational Site Management: Seamless remote management of building systems.
- Outcome-Based KPIs: Measurable goals tailored to your operations.
- Energy Reporting & Monitoring: Comprehensive data for informed decision-making.
- Alarm Monitoring: Proactive alerts to maintain safety and compliance.
- Temperature Control & Scheduling Assistance: Precision adjustments for comfort and efficiency.
During a system evaluation, our experts conduct a thorough assessment of your Building Automation System (BAS) to analyze performance, energy use, and overall efficiency. We provide actionable recommendations to enhance system functionality and minimize energy costs.
Our predictive maintenance services leverage AI and data-driven insights to detect potential issues before they become problems. This proactive approach:
- Reduces unplanned downtime.
- Minimizes repair costs.
- Extends the lifespan of your building systems.
HVAC optimization ensures your heating, ventilation, and cooling systems operate at peak efficiency. It improves indoor air quality, reduces energy costs, and contributes to a more sustainable environment, all while maintaining occupant comfort.
03.
Emergency Questions
Yes, we offer comprehensive 24/7/365 emergency support through our Global Remote Building Operations Centers. Whether it’s a sudden HVAC failure, system malfunction, or an urgent need for troubleshooting, our dedicated team is always on standby to ensure your building operates smoothly and safely. With our round-the-clock availability, you can count on immediate response and resolution, no matter the time of day or night.
In the event of an emergency, you can contact us through:
- Emergency Hotline: Call our dedicated phone line for direct assistance.
- Online Portal: Submit an urgent request via our website or app.
Ensure you provide detailed information about the issue, such as system type, error codes, and any recent changes. This will help us quickly assess the situation and begin resolving the issue.
We are equipped to handle a wide range of emergencies, including:
- HVAC System Failures: Rapid diagnosis and resolution of heating, cooling, and ventilation issues.
- Building Automation Malfunctions: Addressing disruptions in system operations or integrations.
- Alarm Monitoring and Alerts: Proactive management of triggered alarms to ensure safety and compliance.
- Temperature Set Points and Schedules: Immediate adjustments to maintain comfort and operational needs.
Our expertise ensures that your building systems are back to optimal performance as quickly as possible.
Yes, our advanced remote capabilities enable us to resolve many issues without the need for an onsite visit. Using our state-of-the-art monitoring tools and access to your systems, we can:
- Diagnose problems in real-time.
- Adjust settings and restore functionality.
- Provide temporary solutions until a permanent fix is implemented.
If onsite support is required, we coordinate with technicians for a seamless handoff, ensuring minimal disruption to your operations.
Need Immediate Help?
Don’t wait—contact our 24/7 emergency support team now for fast, reliable assistance.
- +1 269-665-0303